Privacy Policy | rivertrip.io

Rivertrip.io ("Rivertrip," "we," "us," or "our") helps people plan outdoor trips and receive alerts when conditions are right. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, applications, and services (collectively, the "Service").

By using Rivertrip, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

Name and email address
Phone number for alerts and trip coordination
Preferences, regions, and alert thresholds
Trip planning details, including dates, locations, and participant information
Communications you send to us

Information Collected Automatically

IP address and device information
Browser type and usage data
Log and diagnostic data
Cookies and similar technologies for security and analytics

Information from Third Parties

We receive information from third-party services such as authentication providers, messaging services, and public data sources related to river flow, weather, and permit availability.

2. How We Use Information

Operate and maintain the Service
Send alerts and notifications
Enable trip planning and collaboration
Improve reliability, safety, and performance
Respond to support requests
Comply with legal obligations

We do not sell personal information.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process personal data based on contractual necessity, consent, legitimate interests, and legal obligations.

4. How We Share Information

With service providers who help operate the Service
With other trip participants as part of trip coordination
For legal, safety, or compliance reasons
As part of a merger, acquisition, or business transaction

5. SMS and Notifications

SMS messages are transactional notifications only — we do not send marketing messages via SMS. Messages may include river condition alerts, flow threshold alerts, and permit availability notifications based on subscriptions you have configured. Message frequency varies based on your active subscriptions. Message and data rates may apply. Text HELP to 1-833-518-3646 for help. Reply STOP at any time to cancel.

6. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

California (CCPA / CPRA)

Right to access, correct, or delete personal information
Right to know how personal information is used
Right to opt out of sale or sharing (we do not sell personal data)

Colorado, Utah, Oregon, Washington, New Mexico, Texas, Arizona

Residents of these states may have rights to access, delete, correct, or opt out of certain processing of personal data.

GDPR

Right to access, correct, delete, or restrict processing
Right to data portability
Right to lodge a complaint with a supervisory authority

8. International Data Transfers

Rivertrip is based in the United States. Information may be transferred to and processed in the U.S. with appropriate safeguards in place.

9. Security

We use reasonable administrative and technical measures to protect personal information, but no system is completely secure.

10. Children’s Privacy

Rivertrip is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.

12. Contact Us

Email: privacy@rivertrip.io
Website: https://rivertrip.io